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1. General Terms

• Prices are subject to change based on demand.

• I have the right to reject any order for any reason.

• Please be sure to have a good reference image, taking into consideration: the lighting and resolution.

 

2. Payment

• The only currency accepted is USD.
   

• Commissions require a 40% deposit upfront and the remaining 60% after approval and completion.

• Some circumstances may require additional fees.
   

• Don't send me any payment before I have agreed to give you a slot and have received an invoice requesting for a payment to be made.

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3. Revisions

• You get 3 rounds of changes on the commissioned piece.
   

• A fee will be added if you want something changed on the final drawing - unless a misunderstanding from my side has been made.
   

• If you wish for me to change something in the drawing you have previously approved, I will charge you a fee to change it. The amount of the extra charge depends on the change you want me to make and is usually based on an hourly wage.
   

• If your reference is unclear to start with, changes will come at an extra charge.

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4. Process & Delivery

 

• The time it takes to finish your commission varies from 1 week - 3 months depending on factors such as health, the size, and complexity of the commissioned piece, other work, etc. 

• Framed artwork will require an additional fee.
   

• Once the piece is finished you will receive your physical work along with a full-resolution image and a certificate of authenticity. 

 

5. Copyright & Usage

• I, “MARILYNE POLYNE” (the artist):
   

  • I reserve the right to cancel and refund the order at any time for any reason.
     

  • I retain all copyrights over the commissioned artwork.
     

  • I will NOT claim the commissioned artwork’s intellectual property (IP).
     

  • I will NOT profit further from the commissioned artwork unless you (the customer) break any of the terms.
     

  • I reserve the right to post the commissioned artwork online, in my portfolio as well as in publications such as art books.
     

• You (the customer/commissioner):
   

  • You may upload the commissioned artwork on any website and social channels.
     

  • You may NOT make profits from the commissioned piece (reselling, redistributing, sell prints, etc.)
     

  • You may NOT alter the commissioned artwork without my (the artist's) consent.
     

  • You retain the rights to the intellectual property (IP).
     

  • You may NOT use the commissioned artwork for commercial purposes.
     

• The following is considered copyright infringement:
   

  • Reproducing/using the copyrighted artwork commercially - means making money off it in any way not excluded from these terms.
     

  • Claiming the artwork as your own.
     

  • Altering the artwork without my consent.
     

• In some cases, the commercial rights to the image may be purchased.

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6. Cancellation & Refund policy

 

• The buyer is not allowed a refund on their deposit fee once I started working on the commission.

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• If for any reason I am unable to start your commission you will receive a full refund.
   

• If you cancel your order before I started it, you can get a full refund.